tarbol Casino & Sportsbook Data Care

This page describes what we collect when you use tarbol and how we keep that data protected. We take your privacy seriously and are transparent about how your information flows through our platform. When you create an account, deposit funds, place bets, or withdraw winnings, we collect data necessary to operate our service, comply with regulations, and protect your account from fraud.

We do not sell your personal information to third parties. We do not share your betting history, account balance, or identity documents without your explicit consent, except as required by law. Our data handling practices are designed around a simple principle: your data belongs to you, and we're custodians of it. This policy explains what we collect, how we use it, who has access to it, and what rights you have over it.

If you have questions about how we handle your data on tarbol, or if you want to exercise your rights—such as requesting a copy of your data or asking us to delete it—contact our support team. We're here to help and to answer any concerns you have about privacy.

What Data We Collect on tarbol

We collect different types of data depending on how you use tarbol. When you create an account, we collect your full name, date of birth, email address, and phone number. This information is required to set up your account and to contact you about your account activity. We also collect your IP address and device information (such as your phone model and operating system) to help us detect fraud and to optimize our platform for your device.

When you deposit funds, we collect transaction data: the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, or e-wallet), the amount, the date and time, and the transaction confirmation from your payment provider. We do not store your full payment credentials—your bank account number, card number, or wallet password. Payment processors handle that sensitive data; we only store confirmation that the transaction succeeded.

Before your first withdrawal, we collect identity verification data: a photo of your government-issued ID (KTP or passport), a selfie showing your face, and the ID number itself. We use this data to verify your identity and to comply with anti-money-laundering regulations. We store these documents securely and separately from your account data.

Account data

Name, date of birth, email, phone, IP address, device information. Used for account management and fraud detection.

Payment data

Payment method, amount, date, transaction confirmation. We do not store full credentials; payment processors handle sensitive data.

Identity data

ID photo, selfie, ID number. Collected before first withdrawal for KYC verification and regulatory compliance.

Betting data

Games played, selections, stakes, odds, outcomes, payouts. Used to settle bets and detect fraud.

How We Use Your Data on tarbol

We use your data for several purposes. First, we use it to operate tarbol: to create and manage your account, to process your deposits and withdrawals, to settle your bets, and to calculate your balance. Second, we use it to comply with regulations: to verify your identity, to prevent money laundering, and to report to authorities if required by law. Third, we use it to protect your account: to detect fraud, to prevent unauthorized access, and to investigate disputes.

Fourth, we use your data to improve tarbol: to understand which games are popular, which payment methods users prefer, and where we can make the platform faster or easier to use. We analyze this data in aggregate—we look at trends across all users, not at individual accounts—so we can make better decisions about what to offer. Fifth, we use your data to communicate with you: to send you account notifications, to inform you about promotions, and to respond to your support requests.

We do not use your data to sell to third parties, to build profiles for advertising, or to share with unrelated companies. We do not sell your betting history or your account balance to anyone. We do not use your data for purposes other than those listed above without your explicit consent.

Third Parties and Data Processors on tarbol

We work with third-party service providers to operate tarbol. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), identity verification providers (who verify your ID documents), and cloud hosting providers (who store our servers and databases). We share only the data these providers need to do their job. For example, we share your payment information with payment processors, but we don't share your betting history with them.

We require all third-party providers to sign data-protection agreements that commit them to the same privacy standards we follow. We audit these providers regularly to ensure they're handling your data securely. If a provider experiences a data breach, we require them to notify us immediately so we can assess the risk and notify you if necessary.

Our servers may be located outside your jurisdiction. This means your data may be stored or processed in countries other than Indonesia. However, we apply the same security and privacy standards regardless of where our servers are located. Your data is encrypted in transit and at rest, so even if it crosses borders, it remains protected.

Your Rights on tarbol

You have several rights over your data on tarbol. You have the right to access your data anytime through your account dashboard. You can download your transaction history, view your personal information, and see a record of every bet you've placed. You have the right to correct your data if you believe any information is inaccurate. You can update your email, phone number, or other contact details through your account settings.

You have the right to request a complete copy of your data in a standard format. Contact our support team and we'll provide your data within a reasonable timeframe. You have the right to delete your account and request that we delete your personal data. We'll retain some data for the period required by law for regulatory compliance, then securely delete it. You have the right to object to certain uses of your data, such as marketing communications. You can opt out of promotional emails through your account settings or by contacting support.

If you believe we've mishandled your data or violated your privacy rights, contact our support team immediately. We'll investigate and take corrective action if necessary. You also have the right to lodge a complaint with your local data-protection authority if you believe we've violated applicable privacy laws.

We at tarbol believe your data is yours. We're transparent about what we collect, how we use it, and who has access to it.

Cookies and Tracking on tarbol

We use cookies to remember your login session, to store your preferences (such as your preferred language or theme), and to track how you use tarbol so we can improve it. A cookie is a small file stored on your device that identifies you to our servers. When you log in to tarbol, we set a session cookie so you don't have to log in again every time you navigate to a new page. This cookie expires when you log out or after a period of inactivity.

We also use analytics cookies to understand how users interact with tarbol. These cookies help us see which games are popular, which payment methods users prefer, and where the platform might be confusing or slow. We use this information to make tarbol better. These cookies do not identify you personally; they only track aggregate trends.

You can control cookies through your browser settings. Most browsers allow you to delete cookies, to block new cookies, or to receive a warning before a cookie is set. If you disable cookies, some features of tarbol may not work properly—for example, you may have to log in more frequently. We recommend keeping cookies enabled for the best experience.

Data Security and Retention on tarbol

We protect your data using industry-standard encryption and access controls. Your password is hashed, not stored in plain text, so even our team cannot see it. Your personal data is encrypted both in transit (when it travels between your device and our servers) and at rest (when it's stored on our servers). We use firewalls, intrusion detection, and regular security audits to protect against unauthorized access.

We retain your data for as long as your account is active, plus a period required by law for regulatory compliance. Once this period expires, we securely delete your data. If you close your account, we'll retain your data for the retention period, then delete it. We maintain backups of your data for disaster recovery; these backups are also encrypted and protected.

If we detect a data breach or unauthorized access to your account, we'll notify you immediately through your registered email and through your account dashboard. We'll explain what happened, what data was affected, and what steps we're taking to secure your account. We maintain cyber insurance to cover the costs of responding to breaches and notifying affected users.

Contact and Updates on tarbol

If you have questions about this privacy policy or about how we handle your data on tarbol, contact our support team. You can reach us through the Help button in our app or website. An English-speaking agent will respond to your message. We aim to address privacy questions within a few business days.

We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. We'll notify you of material changes through your account dashboard or email. Your continued use of tarbol after such changes constitutes acceptance of the updated policy. If you do not agree with any changes, you may close your account and request a refund of your balance.

Whether you're in Jakarta, Surabaya, Bandung, Medan, or elsewhere, our privacy commitments apply equally to all users on tarbol. Your data is important to us, and we're committed to protecting it.